But maybe it's me when I stay at a Hyatt I kind of expect to be "wowed". At least a little! Now mind you I've only stayed at two Hyatt Regency hotels before this one-The Hyatt Regency Sacramento and the Hyatt Regency San Francisco. Both had a wow factor when you entered the lobby and the rooms. This one screamed "Okay, nice architecture" and the room was like "It's clean and serviceable, it'll do". Maybe because I don't spend 300 nights of the year in hotels as part of my work so when I do go somewhere I want to say "Hey, this is REALLY nice!" As I said the hotel was okay and the front desk staff are really nice and very helpful. Try as I might I always forget people's names so I can't mention the specific people I dealt with. My King bed room was roomy and I was very pleased with the size of the bathroom. Usually the bathrooms in a lot of hotels are kind of small but this one was very roomy. The bed was also very comfortable but still suffers
from that "motion transfer" issue I hate when sleeping with another person. Better known as the "I can feel it every time you move" syndrome. The location is very good but be warned you have to pay for parking even if you are parking it yourself. When I was there it was $15 per day for self parking and $20 to valet. There's also some type of pay difference between "in and out" and "park and stay" but I don't remember what it is because I've never been on a vacation where I had a car and didn't move it or use it for daily or even multiple times during the day/night.
They have 2 restaurants, Morton's Steak House and the Daily Grill. I ate at the Daily Grill (which also provides room service). The food was tasty but service is slooow. I had breakfast Saturday morning and there were several large tables of people already there but I waited at least 8 minutes at the desk waiting for someone to acknowledge my presence and seat us. Fortunately I wasn't starving or my grumpier nature would have taken over and I would have left. After we were seated as usual the waitress came 5 minutes later and asked us for our drink order. I just asked for coffee and my husband wanted tea. That took another 10 minutes! When she came with our beverages we decided to give her our order in case we never saw her again. Once we got our order (omelet and a continental breakfast plus yogurt and berries) 20 minutes later we had been there from start to finish a total of 43 minutes before we got food. As I said once we got our food it was delicious but unless there is only one person back in the kitchen with one arm and one leg, it really seemed to last forever!
My other pet peeve was the wi-fi which seemed to be slow in the evening and faster in the morning-maybe more people were on it in the evening not sure but if you are charging $12 for "premium" service i.e. faster than basic but they don't tell you the speed but since it's double the price I want double the speed!
After an evening out on our return to the hotel I wanted a cup of coffee so I stopped at the Daily Grill for a to-go cup of coffee-how long do you think that took? Yep, another 10 minutes to pour hot brown liquid into a cup. A lady next to me was going to order but asked me how long I was waiting for coffee and when I told her she decided to bolt since she had a show to catch. Later on that evening I decided to push my luck and call them for a piece of cake but this time I didn't time them but it sure felt like they came back quicker with the cake than any of my prior orders!
